Who we are
In this privacy policy references to ‘we’ or ‘us’ or 'BNL' refer to:
Bare Necessity Laser Hair Removal
Harper Hill Gardens
Bircotes
DN11 8FQ
This policy will explain what information we collect about you and how we use it.
The information we collect and how:
At BNL we take privacy seriously and only use the information we collect to provide our services. We do not share or sell the information we collect, and do not collect it for any other purpose than providing the best possible service for our clients. At any time, you may request a copy of information we have recorded about you.
You may also request we remove all identifiable information with respect to yourself. As a matter of course, we will delete your identifiable information if you have not undertaken business with us after 3 years.
For transparency, listed are the business services we provide and how each service uses the information we collect.
We request the minimum level of personally identifying information to run our business effectively. This is data you provide us directly, for example, your name and contact details; and after consultation and consent, medical history, and the laser settings used at each session. We will never obtain information about you indirectly from sources outside our business.
We consider you have provided consent for us to store personally identifying information and information about your services based on your receiving services, or in the case of contact details; by having contacted us.
Appointment confirmations and reminders:
We use the booking software 'Ovatu' to manage our bookings and appointments. Their privacy policy can
https://ovatu.com/uk/policy/privacy
We, or 'Ovatu' may contact you via phone, email or SMS to confirm appointments booked and remind you of upcoming appointments. We consider your having made the appointment as consent to undertake this activity but, if you want, you may opt-out at any time.
Appointment ratings and reviews:
After visiting us we or 'Ovatu' may send you an email or SMS asking you to rate our services and provide feedback. We consider your agreement and participation in the service as consent to undertake this activity but, if you want, you may opt out at any time.
Marketing:
We will not undertake phone, mail, email or SMS marketing without you first providing consent for us to do so. Our marketing campaigns are automated and use rules based on services and products purchased and information we collect from you. For example, we may send marketing campaigns related to your birthday, the fact we miss you (you have not visited for 3 months) and other special days like Valentine’s Day and Christmas. Of course, you may opt out of receiving marketing material at any time.
Data processors and data locations:
We use 'Ovatu' software solutions within our business to provide the services listed above. This software solution store and process data in numerous locations outside our business premise.
Their privacy policy and how they ensure compliance with the GDPR can be found here:
https://ovatu.com/uk/policy/privacy
You may contact us at:
nashi@barenecessitylaser.co.uk to:
• Request a discussion about our Privacy Policy.
• Request information we have stored about you.
• Request we remove all identifying information about you.
• Make a complaint.
Hyper-links:
You may come across hyper-links on this site. These hyper-links may take you to sites operated by other organisations which you agree we are not responsible for. When preparing our website we have taken every care possible. However, we have no control over any of the information you can access via other web sites and, in particular, we are not responsible for the privacy policies adopted by such other websites. Therefore, no mention of any organisation, company or individual to which our web site is linked shall imply any approval or warranty as to the standing and capability of any such organisations, company or individual on the part of Bare Necessity Laser Hair Removal.
Copyright Notice
All design, text, graphics and arrangement thereof are the copyright of Bare Necessity Laser Hair Removal or of other copyright owners. Any unauthorised reproduction of the contents of this site without the prior written permission of Bare Necessity Laser is strictly prohibited